WHAT WE BUILT
Website | Event Management, Ticket Booking & Voucher System
The Glyde Inn & Linn Duachaill Destination Restaurant
The Glyde Inn and Linn Duachaill Destination Restaurant website came after the first iteration of the Listoke Distillery & Gin School project and gave us the opportunity to develop and add to the event management system with its ticket and voucher modules.
A major part of this project was to highlight the events taking place at the inn and in the restaurant as there is not a huge native population in and around Annagassan. So the main goal was to ensure that anyone visiting the website was aware of the weekly free music sessions taking place and then the ticketed events such as the Opera Nights.
For most pubs and restaurants selling physical tickets for events can have many shortcomings. Many people will ring and book a number of tickets, but then on the night of the event not show up as they did not pay a deposit and they are under no obligation to cancel. With an online ticketing system this is not possible as the tickets are paid for in advance and the money is in the bank. If a person cannot attend they can of course ring and cancel within reason, but the onus is on them and with an automated system the terms and conditions are available for all to read and the pub / restaurant owner does not have to repeat themselves ad nauseum as they can simply refer to the T&Cs.
Next if an online ticket is cancelled then it can be immediately offered through the website to another potential customer and this helps to ensure that there are bums on seats and not an empty venue.
The Glyde Inn also has the added disadvantage of being somewhat isolated, so when selling physical tickets or gift vouchers, a customer had to make the journey into the pub. This is seen as a great inconvenience to most, whereas an online purchase can be made anywhere in the world and even visitors from abroad can ensure that they have a place at an event even if they are only passing through on their way from Dublin to Northern Ireland. The potential for tickets sales is increased expontenially with an online payment system.